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Small Group Communication, Part 3

Question 1: Outline the five steps of a successful group discussion.

Answer 1: To be productive, a group discussion must follow a logical sequence. Speech communication instructors have delineated five basic steps in successful group discussion. To begin with, the group defines the problem or topic to be discussed. Next, the group compiles all the information they have on the subject. After this, the group evaluates the possible solutions to the problem or possible insights to be gained from evaluating the topic. The fourth step is selecting the best solution, which may require deliberation and even voting. Finally, the group will outline practical ways that the agreed-upon solution can be put into action.

There are lots of good resources about Communication that you can find available.

Question 2: Describe how better listening can improve group discussion.

Answer 2: By listening more carefully and creatively, participants can improve a group discussion. In a sense, group discussion is a creative, collaborative enterprise. Group members expand upon, elaborate, and modify one another's ideas until a group consensus is reached. By listening attentively, group members achieve a good understanding of what is being said by their fellow participants, and wll improve their ability to modify and embellish ideas. At any given time, every group member should be able to summarize the general topic of discussion as well as what has been said so far in the discussion.

Question 3: Describe non-directive leadership.

Answer 3: Although group discussions are basically a democratic arrangement, it can be useful to designate a discussion leader . A leader is someone who has the special responsibility of being prepared and keeping the business of the group on track. There are three basic kinds of leaders: non-directive, directive, and supportive. A non-directive leader participates in the group discussion like any other member. This kind of leader exercises very little control over the actions of the group. Mainly, a non-directive leader is designated just in case the group needs help getting the discussion back on track or coming to a conclusion. If the discussion flows smoothly, a non-directive leader will not have to assert himself or herself.

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